COMPUTER LANGUAGE, Part 2
During COVID, I planned my first Zoom call for my siblings. One of them had attended Zoom calls or webinars, so they knew how to click on the link that was sent to them, by the organizer in an email. All of them had email addresses, so that was one aspect that they could handle fairly easily. But I needed to understand the different-looking ‘desktops’ that they would be using for the Zoom call. As well, setting up the time, in each city, required consultation and an email to finalize the times of the call.
Plan #1: Send an email to each of them, with instructions of how to click on the blue lettered link to the Zoom call, and then, in the next ‘window’, ‘Open link’ and then ‘Join with Video’.
Lesson #1: Verify if those instructions worked for the more savvy sibling. Then phone or send a follow-up email to the others to see if they had any problems with my instructions or the times. Ask leading questions, to verify that they really DID understand.
Plan # 2: Have a Zoom call with each hesitant person, individually, and teach them how to Continue reading →